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Internet-Draft Ericsson Internet-Draft Ericsson
Intended status: Informational S. Farrell Intended status: Informational S. Farrell
Expires: 6 November 2021 Trinity College Dublin Expires: 6 November 2021 Trinity College Dublin
M. K├╝hlewind M. K├╝hlewind
Ericsson Ericsson
C. Perkins C. Perkins
University of Glasgow University of Glasgow
5 May 2021 5 May 2021
Report from the IAB COVID-19 Network Impacts Workshop 2020 Report from the IAB COVID-19 Network Impacts Workshop 2020
draft-iab-covid19-workshop-02 draft-iab-covid19-workshop-03
Abstract Abstract
The COVID-19 pandemic caused changes in Internet user behavior, The COVID-19 pandemic caused changes in Internet user behavior,
particularly during the introduction of the initial quarantine and particularly during the introduction of the initial quarantine and
work-from-home arrangements. These behavior changes drove changes in work-from-home arrangements. These behavior changes drove changes in
Internet traffic. Internet traffic.
The Internet Architecture Board (IAB) held a workshop to discuss The Internet Architecture Board (IAB) held a workshop to discuss
network impacts of the pandemic on November 9-13, 2020. The workshop network impacts of the pandemic on November 9-13, 2020. The workshop
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system, from basic Internet technology to browsers, from name servers system, from basic Internet technology to browsers, from name servers
to content delivery networks and cloud platforms. When usage to content delivery networks and cloud platforms. When usage
changes, what is needed is often merely different services, perhaps changes, what is needed is often merely different services, perhaps
some re-allocation of resources, as well as consequent application some re-allocation of resources, as well as consequent application
and continuation of existing security defences, but not fundamental and continuation of existing security defences, but not fundamental
technology or hardware changes. technology or hardware changes.
On the other hand, this is not to say that no improvements are On the other hand, this is not to say that no improvements are
needed: needed:
* Improve observability to better understand the health of the * We need a better understanding of the health of the Internet.
Internet: Going forward, the critical nature that the Internet Going forward, the critical nature that the Internet plays in our
plays in our lives means that the health of the Internet needs to lives means that the health of the Internet needs to receive
receive significant attention. Understanding how well networks significant attention. Understanding how well networks work is
work is not just a technical matter, it is also of crucial not just a technical matter, it is also of crucial importance to
importance to the people and economy of the societies using it. the people and economy of the societies using it. Projects and
Projects and research that monitor Internet and services research that monitor Internet and services performance in a broad
performance in a broad scale and across different networks are scale and across different networks are therefore important.
therefore important.
* Maintaining defensive mechanisms to be used in times of crisis: * We need to maintain defensive mechanisms to be used in times of
Malicious cyber actors are continually adjusting their tactics to crisis. Malicious cyber actors are continually adjusting their
take advantage of new situations, and the COVID-19 pandemic is no tactics to take advantage of new situations, and the COVID-19
exception. Malicious actors used the high appetite for COVID-19 pandemic is no exception. Malicious actors used the high appetite
related information as an opportunity to deliver malware and for COVID-19 related information as an opportunity to deliver
ransomware, and to steal user credentials. Against the landscape malware and ransomware, and to steal user credentials. Against
of a shift to working from home and an increase in users the landscape of a shift to working from home and an increase in
vulnerable to attack, and as IT departments were often overwhelmed users vulnerable to attack, and as IT departments were often
by rolling out new infrastructure and devices, IoC sharing was a overwhelmed by rolling out new infrastructure and devices, IoC
vital part of the response to COVID-19 related scams and attacks. sharing was a vital part of the response to COVID-19 related scams
and attacks.
* The pandemic has shown how the effects of the digital divide can * We need to ensure that broadband is available to all, and that
be amplified during a crisis. More attention is needed to ensure Internet services equally serve different groups. The pandemic
that broadband is available to all, and that Internet services has shown how the effects of the digital divide can be amplified
equally serve different groups. during a crisis, and has further highlighted the importance of
equitable Internet access.
* We need to continue to work on all the other improvements that are * We need to continue to work on all the other improvements that are
seen as necessary anyway, such as further improvements in seen as necessary anyway, such as further improvements in
security, ability for networks and applications to collaborate security, ability for networks and applications to collaborate
better, etc. better, etc.
* Informal collaboration between different parties needs to continue * We need to ensure that informal collaboration between different
and be strengthened. parties involved in the operation of the network continues and is
strengthened, to ensure continued operational resilience.
4. Feedback on Meeting Format 4. Feedback on Meeting Format
While there are frequently virtual participants in IAB workshops, the While there are frequently virtual participants in IAB workshops, the
IAB had no experience running workshops entirely virtually. IAB had no experience running workshops entirely virtually.
Feedback on this event format was largely positive, however. It was Feedback on this event format was largely positive, however. It was
particularly useful that as the three sessions were scheduled Monday, particularly useful that as the three sessions were scheduled Monday,
Wednesday, and Friday, the time in between could be used for mailing Wednesday, and Friday, the time in between could be used for mailing
list discussion and compilation of additional workshop material. The list discussion and compilation of additional workshop material. The
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